COMPUTER SKILLS
HTML,
SQL, MS Office Pro, RoboHELP, RoboHTML, FrameMaker, VISIO, PhotoShop, MS
Project, Desktop Publishing, World Group Network, Omni Page Pro, VRML, Fireworks
2, Dream Weaver 2, Flash 4, Real Networks, and others!
PROFESSIONAL
EXPERIENCE:
ADVENTIVE TECHNOLOGIES
INC., FORMERLY AFFINITY MEDIA INC.
1998 – 1999
Manager Of Technical
Documentation
-
Installation,
User manuals, administrators guides, etc. for CORBA applications and development
environments for health care, financial and other data base integration
-
Internal
& External web site design and maintenance
-
Product
help-desk development
-
Editor of BI-weekly corporate newsletter
-
Marketing tools and collateral materials
-
MS Access, Excel, Visio, MS Word, RoboHelp,
FrameMaker, MS Project, MS Front Page
CONSULTANT - MEDICAL
OFFICE MANAGEMENT 1998
Business Analyst
-
Review of financial records
and analysis of accounting practices
-
Policy and procedure development
-
Work flow and scheduling analysis
-
Marketing analysis and business development
-
MS Access, Excel, Visio, MS Word, MS Front
Page
CONSULTANT - TECHNICAL
WRITER, DISNEYLAND RESORTS 1998
Document Manager &
Writer
-
Construction
of a 200 page technical document for voice and fiber optic networks in
a large resort complex
-
Guidelines
and specifications for installation and support of copper and fiber technology
from wide area networks down to system termination points
-
HTML,
RoboHelp, and MS Office applications used to build and manage document
CONSULTING
1997
Present
Trainer, Business Systems
Analyst & Technical Writing
-
Information
System Development of course material concerning electrical industry deregulation
and general energy management issues
-
Information systems
and infrastructure development including DASR procedures, consolidated
billing processes, contracting and web site development
-
Consulting/Training
specialist in converging/emerging energy & telecommunications technologies
-
Visio,
FrameMaker, RoboHelp, MS Office Pro, MS Project Manager, Windows NT, etc
TEAM 2K COMPANY
1995 Present
Vice
President, Team 2K (A family business)
-
Animation,
VRML, Virtual Reality, 3D Graphics, Visualizations, Simulations, Web Development,
Network Systems, Analysis Education, Disability Services
-
Technical
Writing, Hyper Media Documents, Consulting
-
This
is a family business using a Windows NT Server network and a full range
of Internet software, multimedia and MS Office products to provide a wide
variety of Internet/Intranet services.
CALIFORNIA STATE UNIVERSITY,
LONG BEACH 1994 1996
Assistant Professor,
Health Care Administration
-
Professor
of Management Information Systems, Hospital Management, Marketing &
Strategic Planning, Human Resources, Quantitative Methods, Leadership,
etc., in the school of Health and Human Services
-
Distributed
course materials in RoboHelp format, and required students to submit RoboHelp,
Excel, and other digital assignments
INFORMATION SYSTEM & HEALTHCARE MANAGEMENT
CONSULTANT 1990 1994
Project Manager & Consultant
-
Activities
involve entire range of information systems and health care management
duties
-
Large
scale clinical laboratory project to convert large and complex reference
manual and corporate materials into a corporate web presence
-
Interactive
multi media computer program development and expert system programming
-
Special
research project to identify "high risk" patients and prototype
a system to construct clinical pathways based on consumption analysis
-
Extensive
use of RoboHelp File Software, HTML, multimedia, database (Access, Oracle
& Sybase) and MS Office Pro software.
HOSPITAL
of the GOOD SAMARITAN 1990 1993
Project
Manager & Consultant
-
Development
of a network system to interface numerous existing mainframe, mini, and
microcomputer configurations in a system to identify patients requiring
special attention
-
Extensive
experience in constructing multimedia and non linear knowledge based
systems
-
Computer
based training and hypertext help system development
-
Involved
all levels of hardware, software, and communication resources, operational
auditing and special productivity studies including comprehensive research
projects in clinical laboratory and surgical departments
-
Prototypes
of interactive handbook for the Medical Records Department
-
Extensive
use of Windows Help File Software, multimedia, database and MS office
software
UNIVERSITY of CALIFORNIA, LOS ANGELES 1988 1990
Faculty,
Extension Division, Instructor for Computers & Information Systems
-
Included
all aspects of hardware and software issues
-
Primary
focus on financial considerations in the health care industry with an
emphasis on hospital financial management
-
Developed
computer based training tools and conducted "Hands On" laboratory
exercises
-
Extensive
use of Windows Help File Software, MS Access, FoxPro, MS Excel, Quattro
Pro software
UD
& ASSOCIATES
1988 1994
President
-
Desktop
publishing and graphic design
-
Software
packing design and user documentation
-
Owner
and developer of the “Portable Punchline”, a DOS based software application
-
Ventura
publisher, PhotoShop, Gem, etc, DOS & early Windows software
-
This
business was reorganized after my divorce to become Team 2K. It has migrated from a software and publishing business into an
interactive systems and Internet development company.
CALIFORNIA STATE UNIVERSITY, NORTHRIDGE 1988 1990
Faculty
in Health Sciences
INSTITUTE
for BEHAVIORAL RESEARCH in CREATIVITY
1987 1993
-
Insurance
and liability cost analysis
-
Labor
costing and the trending of health and safety expenditures
-
Information
systems integration, did data analysis and graphic presentations
-
Survey
development product marketing
-
Univac
mainframe using batch processing
ST.
JOHN'S HOSPITAL & HEALTH CENTER
1985 1987
Consultant
& Computer Systems Development
-
Financial analysis and computer systems
development
-
Analysis
and direction of hospital sponsored "Self Insured" health benefit
program
-
Human
Resources cost accounting and projections for future expenditures and
reserves required to cover expected liabilities
-
Began
conversions of human resources systems (terminations, benefits, etc.)
from IBM & DEC mainframe and HP mini computers to PC systems
UNIVERSITY of CALIFORNIA,
LOS ANGELES 1985 1992
Indonesian Health Care
Professionals, Teaching Assistant & Tutor
-
Health
services organization and financing
-
Hospital
budgeting and financial accounting
-
Structured,
staffed, financed and did future directions of the health care industry
WEISER MEMORIAL
HOSPITAL 1982
1983
Administrator
-
Operational
and financial control of inpatient and outpatient faculty
-
Completed
administrative and management responsibility of city/county health facility
-
Accounting
and information systems development
-
Fund
raising and community relations
-
Recruitment
of physicians and development of local health care personnel.
-
Patient
case mix and service analysis, did budgeting and financial resource development
-
Establishment
of community outreach clinics
IDAHO
ELKS' REHABILITATION HOSPITAL
1979 1982
Director
of Personnel & Staff Development
-
Human
resource budgeting and staffing responsibilities
-
Establishment
of new positions and did labor relations
-
Education
program development & video training modules for health care programs,
therapies, and services
-
Community
development/education, fund raising, and public speaking
-
Recruitment,
hiring, training and staff development
-
Compensation,
budgeting, and financial management
-
Computer
and information systems development
ST. LUKES REGIONAL
MEDICAL CENTER/MOUNTAIN STATES TUMOR INSTITUTE
Compensation Manager
1977 1979
-
Compensation,
budgeting, and market research
-
Had
job evaluation and job description responsibilities
-
Employee
health and safety program development
-
Costing
and liability analysis, and recruitment
-
Leased
IBM mainframe system for compensation system of a 300+ regional medical
center.
INSTITUTE for BEHAVIORAL RESEARCH in CREATIVITY 1974 1976
Research Assistant
-
Human
resource management research
-
Survey
development & analysis
-
Information
systems integration & development
-
Cost
vs. benefits analysis
-
Educational
assessment research
MILITARY SERVICE
| United States Army: |
June 1969 to December 1971 |
Training Specialization:
|
Computer Systems Analysis and Development
|
| Vietnam Service: |
Supervisor of Computer Operations Center |
| Awards: |
NCR Mainframe Computer System
Honorable Discharge
Three Army Commendation Medals
Meritorious Award from the Army of South Vietnam
|
SPECIAL PROJECTS, PUBLICATIONS &
AWARDS
-
Opening
Digital Doors: Understanding Internet Accessibility
& Usability – Book currently being offered to publishers. March, 2000
-
Natural
Computing and Neuro Networks, Long Beach Research Symposium, November
1995
-
Multimedia
and virtual reality technology: measurement and recording implications
for health care, paper for national conference on Virtual Reality and
People With Disability, Aug, 1995
-
The
“Virtual Hospital” and Interactive Quantitative Methods for the Health
Sciences, College Of Health & Human Service Poster Session, 1995
-
Founding
Member of CSULB campus Faculty Interest Group on Disability, 1995-1996
-
Member
of the College of Health & Human Service Educational Policy Committee,
1995-1996
-
Innovation
In Teaching Grant, California State University, Long Beach, 1994
-
Advisory
to Health Care Administration Student Association, 1995-1996
-
Endocrine
Interactive Guide, Nichols Institute, 1994-5, Software Program presented
to American Association of Endocrinologists.
-
Doctoral
Dissertation: Resource Consumption In Hospitals, UCLA, 1993
-
Idaho
Hospital Association Southwest Conference Secretary/Treasurer ascending
to President, 1983-1985
-
Idaho
Hospital Association Appointments - Employee Services Council and Emergency
Medical Services Council
-
Western
Hospitals Improvement Program (WHIP) Board of Directors of Interstate
Group Purchasing
-
Idaho
Hospital Liability Insurance Trust (IHLIT) Pre-litigation Panel on Statewide
Malpractice Actions
-
National
Library of Medicine Rehabilitation Library Improvement Grant Administrator,
1982
-
Idaho
Society of Hospital Personnel Administration (ISHPA) State President,
1980-1981
-
Vice
President, Mayors Committee On the Employment of Handicapped and Senior
Workers
-
Masters
Thesis: Expectations in Education
-
Phi
Kappa Phi Honor Society